Privacy policy

Privacy Policy

Last Updated: July 30, 2026

At Astrum_Artzz Official Store, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how your information is collected, used, and protected when you visit our website or make a purchase.

Information We Collect

When you place an order, create an account, or contact us, we may collect:

Your name
Email address
Shipping and billing address
Payment information (processed securely through our payment providers—we do not store your full payment details)
Order history
Information you provide when contacting customer support

We may also automatically collect certain technical information, including:

IP address
Browser type
Device information
Website usage through cookies and similar technologies

How We Use Your Information

We use your information to:

Process and fulfill orders
Send order confirmations and shipping updates
Respond to customer inquiries
Improve our website and shopping experience
Prevent fraudulent transactions
Comply with legal obligations

If you choose to subscribe to our newsletter, we may also send occasional updates, promotions, or new product announcements. You can unsubscribe at any time.

Payment Information

Payments are securely processed through trusted third-party payment providers. We do not store or have access to your complete credit or debit card information.

Cookies

Our website uses cookies to:

Remember items in your shopping cart
Improve website performance
Analyze website traffic
Enhance your shopping experience

You can disable cookies through your browser settings, although some features of the website may not function properly.

Sharing Your Information

We only share your information when necessary to operate our business, including with:

Shopify (our ecommerce platform)
Payment processors
Shipping carriers
Service providers that help us operate our website

We do not sell your personal information to third parties.

Data Security

We take reasonable precautions to protect your personal information. While no online system can guarantee absolute security, we use trusted platforms and security measures to safeguard your data.